Return & Exchanges Policy

If for any reason you want to make a return you should create your whole return as per below. You can return your order for up to 20 days from receiving it.

To make you return, follow the steps in the form below. For further instructions please read our FAQ or contact our customer service at

Returns policy

  • All items must be returned in their original condition, with all tags attached.
  • The products must not be used
  • The product must not be washed
  • The product must not smell of perfume/cigarettes/etc
  • The product must not be stained (perfume, make-up or deodorant stains)
  • Used pieces will not be accepted for return.
  • All returns (both full-priced and sale items) have to be shipped back to us within 14 days of delivery.
  • Make sure the parcel is securely sealed, to avoid any damage on the items you are sending back.
  • We don’t accept returns or claims of Holy Home Living pieces bought from other retailers or second hand sites.

Please remember to be careful while trying out the items at home, some are particularly fragile and it is your responsibility that the items are returned in the original condition. Failure to comply with this return policy will mean returns are only accepted at our discretion.

Return fee

  • Sweden: 69 SEK
  • Norway: 119 NOK
  • Denmark: 79 DKK
  • Rest of EU: € 10
  • United States: $ 20*
  • United Kingdom: £ 25*
  • Australia: $ 30*

*For returns to United States, United Kingdom and Australia, we kindly ask you to contact for instructions.

Return process

If you want to make a return, please e-mail

Upon registering your return request you will receive a confirmation email, with all further instructions as to how to proceed with return shipping. Once our warehouse has received and approved your returned items, a refund will be made to you in the sum of the returned items value, and refunds are credited via your choice of payment.

We will send you a notification email when the return is completed. It may take a few days before you see the transaction on your account. Please note, the initial shipping fee will not be refunded and any eventual billing fee is not refundable.

Returns must be sent back as per the instructions in the e-mail we provide you after your registered contact with

Unreasonable returning

Holy Home Living reserves the option to cancel orders and deactivate accounts in the event of an uncommon frequency of returns from a single customer. 


If you would like to exchange an item from your order, we request that you initiate a return first, and then proceed to place a new order through our online store.

To initiate a return follow the steps as stated above. Once you've registered your return, you will receive all the necessary information and instructions via email to the address you have registered with us.

Defective or incorrectly supplied products

All items should be in perfect condition upon delivery. If you receive a product that is either defective or incorrect, you are eligible for a replacement or a corrected item. In this situation, it's important to reach out to our customer service team promptly, but no later than 20 days after receiving your order. They will provide you with additional information on how to proceed. Make sure to return the product unused, as products that were incorrectly supplied must also be returned unused.

It's important to note that before returning any products that were wrongly supplied or damaged, you must inform our customer support of the issue.


If you suspect that your order has been damaged or is faulty, please send an email to with your order number and accompanying photos that illustrate the problem.