Welcome to our FAQ. We're happy to provide answers to the most frequently asked questions about our production, design & sizing, shipping & returns and Holy Home Living in general. And should there be any additional question, just email us at for answers

My order

How do I return my order?

We hope your Holy Home Living products are to your expectations. But, if you do need to make a return, please note that we do not include return labels in our packages. Instead, you can order a return label at You can return your order within 14 days of receiving it. All returned items are inspected by our returns handler. To receive a full refund on your items, they must be in the same condition as when you received them, with all tags intact. We do not accept returns on items that show any signs of wear or use.

Please note that refunds will be issued to the original payment method and that the return fee is as follows.

Sweden: 69 SEK
Norway: 119 NOK
Denmark: 79 DKK
Rest of EU: 10 EURO

Place the package in an appropriate shipping box and be sure to take the package to the post office or a courier service as soon as possible.

What is your return policy?

All orders can be returned within 20 days. Once we have received the order return, the refund will be processed within 14 business days.

Can I still change my order?

If you want to change your order, please send us an email to We will see what is still possible.

How can I track my order?

As soon as your order is shipped we will send you a track & trace code by mail. This way you can track your order.

Keep in mind that it can take up to 48 hours before the track & trace is available. Can't track your package after 48h? Please send us an email to and we will contact the shipping company.


Which delivery methods do you offer?

The main shipping method is Postnord Parcel-service for pick-up at the nearest pick-up station at your choice. If you need special shipping please contact

Are there any shipping costs?

For orders under $100 a shipping cost of $5,95 is charged.
All orders over $100 will be delivered for free.


Where do you produce your textile items?

We choose the best producers for lasting and sustainable end-product-results. Pur primary production facility is in Sweden, Borås region.

How can I wash the different materials?

Linen and other materials should be carefully treated to last. The specific instructions for each item depends on what material is used, like "linen" etc. and is attached on the individual product tags. Please also view the page Care Guide & Materials Facts


Which social media channels can I follow on?

Holy Home Living currently delivers inspiration and offers on Facebook, Instagram and Pinterest.